Public Consultation

About this consultation

Sandwell Metropolitan Borough Council is conducting this Public Consultation on proposed Traffic Management measures in Sandwell Metropolitan Borough Council The Consultation provides the opportunity to comment on proposed changes to Traffic Orders, which Sandwell Metropolitan Borough Council will take into account before making its final decision.

Obtaining and using personal information

The personal data we collect may include name, email, postcode and organisation/business name (where relevant). An email address is requested to administer and validate responses. All other personal information is optional.

Where you have agreed, we will also use your personal information to contact you to invite you to take part in related activities in the future.

How long we keep your information

We will only keep your information for as long as necessary. Once your information is no longer needed it will be securely and confidentially destroyed. In general consultation responses and associated personal data will be retained for 36 months after the end of the consultation. Personal information will then be destroyed.

Legal Basis

Under privacy and data protection legislation, Sandwell Metropolitan Borough Council is only allowed to use personal information if we have a proper reason or "legal basis" to do so. In this case taking part in the consultation is based on your consent.

Sharing personal information

This consultation platform is designed and hosted in the UK by Causeway Technologies, on behalf of Sandwell Metropolitan Borough Council . Only registered and suitably vetted users of Causeway Technologies and Sandwell Metropolitan Borough Council can view personal data. We do not share your data with Third Parties.

Keeping personal information secure

All of the information you provide will be stored securely and only used for consultation purposes, or to contact you if you have consented to this. Access to data is limited to a restricted group of users i.e. only those whose access to the data is necessary for their role.

Your information rights

To find out more about your information rights see our Sandwell Metropolitan Borough Council privacy statement pages. Where you have consented to us contacting you, you can withdraw this consent at any time by contacting https://www.causeway.com/support or via the details we will include in any future email sent to you. To find out more about how Sandwell Metropolitan Borough Council handles personal information, see our Sandwell Metropolitan Borough Council privacy statement pages, which includes contact details for the Data Protection Officer.

How we use cookies on our website

Our website uses the cookies listed below. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the website which helps us to provide you with a good experience when you browse our website and allows us to improve our site.

Browser settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org.

Removing cookies

You can withdraw your consent and remove or block cookies at any time using the settings in your browser, but in some cases, this will impact your ability to use our website.

TraffWeb Cookie

This cookie is used to store your map location when you leave the site.

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form that does not identify a visitor, including the number of visitors to the site, how visitors arrived at the site and the pages they visited. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.

GDPR

If you wish to request or delete your data from our system please contact us

Traffweb User Registration

When registering as a Traffweb user, we will collect your name, email address and your chosen password to create a Traffweb account. Account information is used to enable you to login to Traffweb to access secure areas of the site such as enhanced tools, dashboards and reporting. Acceptance of user registration is at the discretion of the Traffweb administrator. This information is stored securely and managed by Causeway Technologies on behalf of Sandwell Metropolitan Borough Council .

Accessibility Statement

We are committed to meet or exceed level AA of the W3C Web Content Accessibility Guidelines 2.2. We aim to make our site as accessible, inclusive and user-friendly as possible.

On this site you can

Change colours and contrast levels through the operating system access options or phone display settings
Zoom in up to 400% without the text spilling off the screen
Navigate most of the website using just a keyboard
Navigate most of the website using speech recognition software
Listen to the service using a screen reader (including the most recent versions of JAWS,NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is the site

Some people may find parts of this service difficult to use:

We display a map and can ask users to plot comments. There is also an optional non-location based comment form accessible using assistive technology
Some pages displaying a map may include a ruler measuring tool. This tool cannot be used with just a keyboard
When using MAC OS X with inverted colour you can use our website with every browser. If you are using Windows with High Visibility themes, you may encounter browser dependent issues, see below:
- Chrome: For the High visibility theme to work you need to install Chrome’s High Contrast plugin.
- Firefox: For the High visibility theme to work you need to install OWL plugin and not use Windows High Visibility theme.

What to do if you have difficulty using this service

If you have difficulty using this site please contact us

Web: https://www.causeway.com/support

As part of providing this service, we may need to send you messages or documents. We’ll ask you how you want us to send messages or documents to you, but contact us if you need them in a different format. For example large print, audio recording or braille. Reporting accessibility problems with this service

We’re always looking to improve the accessibility of this service. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Causeway Technologies Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines 2.2 AA standard.

Content that’s not within the scope of the accessibility regulations

Causeway Technologies provides this service on behalf of Clients who manage the data and documents within the site. Clients may upload or provide through this site documents or videos. Causeway Technologies is not responsible for the accessibility of the content therein.

How we tested this website

This website was last tested on 23/09/2026. The test was carried out by Causeway Technologies using automated and manual methods.

We tested:

Our Traffweb demonstration site, available at demo.traffweb.app
All pages on the site were tested

This statement was prepared on 29/07/2020. It was last updated on 24/09/2026

What is Traffweb?

Traffweb is a web app providing live access to published data through any standard Internet browser.

Simple to use, fast and configurable.
Specialist modules for highways include traffic orders, signs, markings, road accidents and consultation.
Serves up information rich data in an easy to understand format.
Data remains owned and controlled by its originator.
Cost effective and efficient.
Fully hosted, managed solution from the Buchanan Cloud.

Benefits

Improving the flow and quality of information will reduce the time taken to answer common queries. Allowing access to the published source data will free up staff time and help to provide a service to a wider user base including the public.

An efficient way of handling information requests, saving staff time and associated printing and postage costs.
High quality information provided to all stakeholders, including colleagues in other departments, partner organisations, council members and the public.
Practitioners remain in control of the data.
A fully managed system available at a fixed cost.
Efficient data structure allowing for multiple data views, and search tools, specifically designed for the different types of users.
Secure access to restricted areas.

How does it work?

However complex the central database, users see only the view of the data that has been configured for their needs. They can then click on the map to 'drill down' to reveal more detail of associated data, images and documents. This approach keeps the interface clean and simple whilst catering for all types of user.

Finding the right location

Standard Gazetteers such as Address Point, Code Point and NLPG can be used to find a map location by street name or postcode. Navigation tools include roam, pan, zoom and bespoke search functions.

Zoom layering causes suitable base mapping to be displayed for the chosen scale.

Finding the right information

Users can select the type of information they want to see, for example, camera sites, proposed traffic orders or pay and display parking bays. Where the data changes over time, a date may be selected to view the historical situation at that time.

Drill down into layers of information

Simple queries such as 'where can I park?', are answered without initially providing too much detail. However, more information is available (from the underlying traffic order, for example) to allow TraffWeb users to answer their own detailed requests. This saves the time of authority staff and reduces the number of FoI applications.

Solutions and Connectivity

Traffweb's open structure enables it to publish data from a wide range of sources and to be configured to address many different operational needs. It can connect to our ParkMap, AccsMap and InvMap packages, disseminating this data to a wider audience.

Bespoke solutions and new applications can be developed rapidly by our development team.

Solutions include:

Traffic Orders
Public Consultations
Accident Statistics
Parking Services
Fault Reporting
Parking Suspension
Street Inventory

Standards and Compliance

Open Source.
OGC compliant.
Mobile web app for all applications
INSPIRE.
Web Content Accessibility Guidelines 2.2 AA standard.
Private or Public Cloud.
GDPR and data protection.
Meeting Corporate standards for Web styles.

Schemes

No schemes for consultation

Legend

Notifications